Return & Exchange Policy

You may request a return or exchange within 7 days of receiving your order. Requests made after this window may not be accepted.

We offer No-Questions-Asked Exchanges within 7 days of purchase.

Once the returned product is received and passes our quality check, store credit will be issued via email.
To be eligible, the item must be:

• Unworn and unused
• With original tags intact
• In original packaging

⚠️ Delivery charges of ₹100 will be deducted from store credit.

• Shipping Charges are Non-Refundable in COD orders.

All approved exchanges will be completed within 7–10 working days from receipt of the returned product.

Items purchased during our exclusive sale are final and cannot be returned or exchanged.

If you need a different size, we are glad to help, subject to stock availability. If your requested size is unavailable, we will offer an alternative, a store credit or a refund as per this policy. Each order is eligible for one size exchange unless otherwise agreed by our team.

Email us at Bluwalkerr@gmail.com or message +91 95578 28013 on WhatsApp within the return window, with your order number, the item you wish to return or exchange, the reason, and a clear photo where relevant. Our team will guide you through the next steps and, where serviceable, arrange a reverse pickup.

For reasons of hygiene and fairness, the following are not eligible for return or exchange unless they arrive defective or incorrect:

• Innerwear, socks and similar hygiene-sensitive products.
• Items marked as Final Sale, clearance or last-few-pieces.
• Items purchased with certain promotional offers, where stated at the time of purchase.
• Items that have been worn, washed, altered or damaged after delivery.

If your order arrives damaged, defective or different from what you ordered, please contact us within 48 hours of delivery with your order number and clear photos. In these cases we will arrange a free replacement or a full refund, including any shipping you paid, at no extra cost to you. We strongly recommend recording a parcel-opening video as it helps us resolve such cases faster.

For damaged, defective or incorrect items, return shipping is on us. For exchanges or returns due to personal preference, such as a change of mind, a reverse-pickup or return-shipping charge may apply and will be communicated to you in advance.

You may request to cancel an order before it has been dispatched by contacting us as early as possible. Once an order has been dispatched, it can no longer be cancelled, but you may still request a return after delivery as per this policy. For prepaid cancellations made before dispatch, a full refund will be initiated.