Shipping Policy

We currently deliver across India, with PAN-India coverage through our logistics partners. We do not offer international shipping at this time. If this changes, this page will be updated.

Every Bluwalker piece is made and finished in-house, then quality-checked before it leaves us. Orders are usually processed and dispatched within 2 to 4 business days of order confirmation. Business days do not include Sundays and public holidays. During new drops, sale periods and festive seasons, dispatch may take a little longer, and we appreciate your patience.

Once dispatched, orders are typically delivered within 3 to 7 days, depending on your location. Metro cities are usually faster, while remote and non-metro pin codes may take longer. Delivery timelines are estimates provided by our courier partners and are not guaranteed.

We offer free standard shipping on all prepaid orders across India. For Cash on Delivery orders, a nominal handling fee may apply and will be shown clearly at checkout before you confirm your order.

Tip: use code PREPAID10 at checkout to get 10% off when you pay online.

Once your order is dispatched, we will share a tracking link and tracking number by email, SMS or WhatsApp using the contact details provided at checkout. You can use this link to follow your order until it reaches you. Please allow up to 24 to 48 hours after dispatch for tracking to begin updating.

While we work hard to dispatch every order on time, delivery may occasionally be delayed by factors outside our control, such as courier disruptions, weather, regional restrictions or incorrect address details. We will do our best to keep you informed and to resolve any issue as quickly as possible.

Please make sure your shipping address, pin code and phone number are complete and accurate at checkout. We are not responsible for orders delayed or returned to us because of an incorrect or incomplete address. If a parcel is returned to us for this reason, we will contact you to arrange re-shipping, which may attract additional shipping charges.

Our courier partners typically attempt delivery more than once. If an order cannot be delivered after repeated attempts, or if it is refused at the door, it may be returned to us. In such cases we will reach out to arrange a resolution. For prepaid orders, any refund will follow our Return & Exchange Policy.